Privacy Policy

Rizzchain makes one thing: a custom embossed name keychain, printed to order in the United States. This policy explains what we collect when you visit this page or place an order.

What we collect

• What you type into the product: the name on your keychain, the shape and the color you picked.
• Order and payment details: your email and shipping address are collected by our payment processor, Stripe, on its own hosted checkout page. We never see or store your full card number.
• Website and ad data: approximate location, device and browser type, pages viewed, and identifiers from advertising links (such as Meta's fbclid and utm_* parameters).

Cookies, the Meta Pixel and advertising

We advertise on Instagram and Facebook. When enabled, the Meta Pixel and cookies set by Meta record that you viewed the product, started checkout, or completed a purchase, so we can measure ad performance and show relevant ads. Meta acts as an independent controller for that data; see Meta's own privacy policy for details. You can limit this in your device and Meta ad settings, or by blocking cookies in your browser.

How we use and share it

We use your information to print and ship your order, provide support, prevent fraud, and measure advertising. We share only what is needed with our payment processor (Stripe), our print and fulfillment partner, and our advertising and hosting providers. We do not sell your personal information for money.

Retention

Order records are kept as long as required for tax, accounting and warranty purposes. Analytics and advertising data expire on our providers' schedules.

Your rights (including California/CCPA-style rights)

You may request access to, correction of, or deletion of your personal information, ask us to stop sharing it for targeted advertising, and you will not be treated differently for asking. Reply to your Rizzchain order confirmation email (sent to the address you used at checkout) with your request and we will respond within 45 days. Deletion instructions are also on our data deletion page.

Children

This site is not directed to children under 13 and we do not knowingly collect their data.

Contact

Questions: reply to your Rizzchain order confirmation email — it comes from an address we read, and it reaches the person who made your keychain.